Gainback

The only loyalty program your Pilates studio will ever need.

Drive more revenue, engage your customers, and build your lovebrand with Gainback.

More revenue with our loyalty systems

Forme StudioDie EisheiligenkœrPinotKokonoOmischbarDeutsches JugendherbergswerkFishismussGlobo Restaurant
Gainback tutorial

How Gainback works

With Gainback, your customers will love you and feel truly valued.

Store your customers' favourite products in the wallet and grow your revenue through smart upselling with appreciation.

01The loyalty program

Your loyalty card, right in the wallet.

Apple WalletGoogle Wallet

No paper card, no app to install. The card lives right in Apple or Google Wallet, and every visit, point and preference is tracked automatically.

Add the card in secondsScan the QR code and save it to Apple or Google Wallet. No app, no account.
Store favourite products & infoGainback remembers your customers' preferences – the basis for smart upselling and more revenue.
Push messages to their phoneNew rewards, offers and reminders land right on the lock screen.
Birthday remindersAn automatic message with a voucher on the right day, with zero effort from you.
A sense of communityCustomers climb in status and unlock exclusive benefits and special rewards.
Formé Studio loyalty card in Apple Wallet
Once the loyalty program is live, the autopilot kicks in
02Social media on autopilot

No time for social media? Let your customers do it

With Gainback, your customers post Instagram stories for your business – you gain reach without posting anything yourself. Social media marketing costs you time, money – or both.

01No time for social mediaBetween day-to-day business and closing time there's no room to create content and post regularly.
02Agencies eat your budget€2,000–5,000 a month for a marketing agency. For most businesses that just doesn't add up.
03Influencers are unpredictable€500–5,000 per post. No guarantee it does anything, and tomorrow the effect is gone again.

And here's how simple it runs with Gainback

Instagram story at Kadöffl: two loaded baked potatoes with the menu
lena.trainiert2 hr
@kadoeffl
849FRIENDS REACHED
Reward sent automatically
A customer posts their experienceThe QR code encourages your customer to share their positive experience as an Instagram story on their private account. Your business is linked and tagged automatically.
Gainback verifies the storyGainback runs the check automatically: online for 24 hours? Minimum follower count reached? Business shown in a positive light? Only verified stories count.
A voucher for the next visitA digital voucher for the next visit straight to their phone, and one more reason for your customer to come back.
849reach per story0 minof work for you

The loyalty program retains. The autopilot brings new ones.
Together, customers become your community.

More customers on autopilotNo app download · No setup

Success story

What customers achieve with Gainback

Reformer Pilates training at Formé Studio
Formé Studio
“In the first two weeks, over 250 customers joined our Formé Flow community and created more than 1,500 interactions. The members pass goes straight into their wallet, and because we save favourite drinks and classes, every visit gets more personal. That brings us noticeably more revenue.”

Danny

Formé Studio · Reformer Pilates & Yoga, Wiener Neudorf

formestudio.at/forme-flow
community members in 2 weeks
250+
interactions
1,500+
from saved favourite drinks and classes
More revenue

Integrations

Works with your tools

Instagram

Instagram

Detect, verify and reward stories automatically.

Superchat

Superchat

Automated WhatsApp messages to your community.

Klaviyo

Klaviyo

Email flows powered by your community data.

Shopify

Shopify

Your loyalty program right inside your online shop.

Frequently asked questions

Do my customers need an app?

No. The card lives right in Apple Wallet or Google Wallet — scan a QR code, save the card, done. No download, no password.

My customers are 50+. Will this still work?

Yes. Wallet comes pre-installed on every smartphone, and saving the card just means scanning a QR code. Anyone who can use WhatsApp can use Gainback.

How much effort is the setup?

Around 10 minutes. You set up your program in an editor with live preview — no IT skills needed. After that it runs on its own.

How does story verification work?

Your customers tag you in their Instagram story. Our AI detects and checks the story automatically and releases the reward — no screenshots, no manual review.

Is Gainback GDPR-compliant?

Yes. Gainback is hosted in the EU and fully GDPR-compliant. Your community's data belongs to you.

Is there a minimum contract period?

No, Gainback can be cancelled monthly. You take no risk.

What does Gainback cost?

Book a free demo — we'll show you the platform live and put together an offer that fits your studio.

Does Gainback fit punch cards and class packages?

Yes. You decide freely what earns a stamp and what a full card is worth – say, a free session after ten visits or a discount on the next package.

Ready to build your community?

Book a free demo and see live how Gainback works for your studio.

Book a call
Ready to build your community?