Case study
×GainbackFormé Studio in Wiener Neudorf swapped the paper card for a card in the wallet. Their customers did the rest.
What kind of studio do you run?
The big pain in Pilates
Today your customers belong to aggregators.
With Gainback they belong to you.
Trusted by
Dependent on aggregators
The app brings you bookings, but keeps the relationship. Your customer knows the app better than your studio.
Studio hopping
With you today, at the studio next door tomorrow. Your class has become interchangeable, and loyalty does not build itself.
No time for social media and community
Between classes, cover shifts and invoicing there is no room for content. The reach your customers could give you goes unused.
How we set up your program
A direct line to your customers.
No aggregator in between, no studio hopping. Your own program that keeps them with you.
Module 1 · Points program
Two point balances. One reason to stay.
Your card lives in Apple and Google Wallet, no app needed. Every visit counts twice:
- Deal points are for spending on deals you choose. Redeeming lowers them, and she starts collecting again.
- Status points are for keeping. They never go down and take her to Silver and Gold. Once she is Gold, anywhere else means starting from zero.
And the card reaches out by itself: just before the next goal, on her birthday or when she has not been in for a while.
FLOW MEMBERDeal points300
StatusBRONZE
Balance€53.32
Status points800
Module 2 · Social media
No time for social media? Your customers take over.
She posts a story and tags your studio. Gainback checks it automatically with AI and unlocks her voucher.
Her whole bubble sees you, without you spending a minute on content. You see every story and its reach.
Card builder
Build your card and see exactly what your customers see.
Four steps, done. Your draft stays saved on this device.
1 / 4 · Card
What's your studio called?
Logo, name and colour, just like in the dashboard. We pull the colour from your logo, you can change it any time.
Card
Branding
Logo
Centre image
Or pick a templateCard background
Colour from your logo
Everything else is already preselected
9:41
Wallet
NNova Pilates
Deal points1,200
Centre image
StatusNova Girl
Next dealReformer class · 1800 pts
What your customer seesThe card lives in Apple and Google WalletNo download, no login
×Gainback340
customers in 4 weeks
“In 4 weeks we were able to build our Formé Flow community with Gainback, and our customers love it.”
244+
customers tagged Formé in their story
1532
points collected
4weeks
from launch to community
Pricing
A program that pays for itself from the first customer
Together we find the best setup for your studio and build it individually for you.
Let's talkStarter
Module 1: Retention
- ✓Stamp card in the wallet, in your design
- ✓Check-in by QR scan
- ✓Push messages straight to the phone
- ✓Set your own points and tiers
- ✓Unlimited customers and team logins
- ✓You see every customer by name and visits
- ✓One location
PopularPro
Module 1 + Module 2: Reach
- ✓Everything in Starter
- ✓Instagram stories on autopilot: your customers post for you
- ↳After their visit they share a story with your studio tagged
- ↳Rewarded with a perk of your choice, so sharing pays off for them
- ↳Real recommendations from their circle, without you producing content
In two weeks your system is
live in your studio.
From then on, every visitor becomes a regular who stays, comes back and recommends you.
Let's talk